Data Leaders Series
Jacob Draper on Adobe Summit 2023 Takeaways
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Here, here, here? We heard that tracking this will help us do that. Here we go. Wait, wait, wait, wait, wait, wait. The biggest trend I've seen seems to be around unifying omnichannel data. Experience-led growth is kind of the key. I know I'm a company man. So I'm coming from Adobe's perspective, but we're really starting to see the power of omnichannel data as we've kind of gotten through and it's starting to build a lot of momentum. We're really starting to see the power that you can get when you actually are unifying your data. And so you're having the different pieces of your company talk to each other and you can understand the experience that the customer is having anywhere. I'm focused on streaming media applications specifically. And we're starting to see a lot of that happen for them that are a little bit different set of customers. But they are able to gain a lot more when they're unifying their outside data sources, like subscriptions and other data that they haven't been able to do before. So that... obviously that's something that we care about, but we're really seeing the power that's coming from unifying your data everywhere.